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True Blue Pools
Average rating:  
 64 reviews
 by Amber P.
This Company is Awesome!

This company is awesome. Over the last few years, I’ve watched people have their pools built that took over a year. Each one of them. From the moment I went into the office at true blue pools and signed my contract. He told me it would be 3 to 4 months, and he was exactly correct. The whole process was very fun to watch. Each contractor came in here and did their job very professionally and quickly! The customer service with this company is amazing as well. They communicated with me every step of the process. I am in love with my pool that just finished a few days ago! I would highly recommend this company to anybody that I know that is wanting to have a pool built.

 by Wayne K.
Highly Recommended

We did a complete pool/ deck renovation and added a hot tub. Doug and his ( family) team were outstanding. Easy to work with, great results and true/ trusted professionals.

 by JoAnne E
Professionalism, Punctuality, and Quality

Doug and his team did an amazing job on our pool remodel. He did EXACTLY what we were looking for as well as additional suggestions. Highly recommend True Blue Pools.

 by Tim A.
Thank you Doug and Crew!

Our whole experience with True Blue Pools was fantastic! From start to finish they were on time and performed flawlessly at every step of the complete pool remodel. I have already referred True Blue Pools to associates and neighbors and wouldn't hesitate to use them again in the future
Thank you Doug and the crew. We are very much enjoying our new pool.

 by Jim B
Heaven Sent!

True Blue Pools was heaven sent!!! We sought proposals from many other pool companies for pool PebbleTec resurfacing and tile decking replacement and upgrades. They provided very competitive costs and shorter time for completion. They also made every deadline and completed the project as they promised. Doug went the extra mile to make sure we were 100% satisfied. True Blue Pools will remain very successful because they earn your trust and are master craftsman. We will use them again if the opportunity arises.

 by Derek B.
Amazing To Work With

We got our pool done by TBP and I couldn’t be happier with the results. They did an amazing job and made our pool vision come to life. Terry the owner and his staff were amazing to work with and was always very responsive throughout the process. Thank you for everything!

 by Mark S.
Very Satisfied

We had True Blue Pools build a new pool for us. We wanted a low maintenance pool with a full array of pop-ups and built-in chlorinator. We also wanted a waterfall, a large Baja pad and a pool deep enough to dive into. We are very satisfied with the build quality and have been thoroughly enjoying our pool all summer. We would definitely recommend True Blue to anyone planning to add a pool to their yard. 

 by R. Dunphy
Professional and Honest

Meant to write this review earlier. After getting some quotes from many folks on remodeling our pool and grill area, it was Terry and True Blue that always responded quickly to questions, and provided professional and honest information and so we decided to go with them. And so glad we did.. The team True Blue used was amazing.. Hard workers, communicative, and high quality from redoing the pebbletec (or pebblesheen) retiling, travertine and everything else needed. Would highly recommend.

 by M. Lapp
Excellent Job

I was skeptical of contracting out my pool remodel to someone I didn't know personally. Terry and his crew not only did an excellent job, they did everything they promised in a timely manner. Can't recommend them highly enough. Can I give more than 5 stars ?

 by B.Chrisman and R.Stone
Exceptional Pool Company

True Blue Pools is an exceptional pool company. Doug, Terry, and Donna were amazing to work with all through our new pool construction. They were very helpful and their communication was excellent in every aspect of the job. They went above and beyond. I give them 10 out of 5 stars and I highly recommend them.

 by I. Zarev
Great Pool

Thank you for all the work and the great pool you built for us ;))

 by R. Gonzales
A Joy To Work With.

This company was a joy to work with. They took care of the smallest of details and the follow up was great. I would recommend them to anyone!

 by A. Photos
Highly Recommended

Pool resurface was done over 10 years ago and still looks great! I would highly recommend True Blue Pools for price and excellent, honest customer service.

 by Blair Simpson
Excellent Remodel

True Blue Pools was amazing from start to finish. We received numerous estimates for our full pool remodel and heater addition. We felt the most comfortable with Terry’s professionalism.  Terry helped us pick out materials for our new water feature, our pebble tec finish, water line tile, new variable speed pump, new heater, and duracoat deck finish. Our pool project was finished on time and on budget in March of 2019 and we have been enjoying our ‘new’ pool for the past 6 months. Terry, we are late with this review but we want to express our sincere thanks for an incredible experience with your company. I would highly recommend Terry and True Blue Pools for any of your existing or new pool needs.

 by A. Riter
Beautiful and Well Built

If you are planning on having a pool built I would highly recommend True Blue Pools. From the very first call to inquire to the completion of the build the were professional and very knowledgeable. Throughout the whole process they kept us informed via email and phone as to when each step was happening and what we could expect.
The finished product is a beautiful and very well built pool.  The equipment they use is of great quality and our pool sparkles. Our family has been having an amazing time with it and are confident we will for years to come.
I could not recommend True Blue any higher so make the call and find out for yourself what a great company they are.

 by J. Paul
Step Above the Competition

Terry and True Blue pools are a step above the competition and this shows in many ways.... First starting with the detailed information and feedback given in the quote process. Terry is personable that makes him easy to work with and his experience in the business you cannot match. His focus on customer service makes sure everything from the major to the smallest details are exactly what you expect. Don't waste your time with the 'BIG' pool companies that just treat you like another sale and push ridiculous prices and have NO customer service.... True Blue is a hidden gem in the phoenix pool business that strives on quality and their customers. Try them out and you too will see the great work they do......
Thanks True Blue for our back yard fun!!!!!

 by J Michelin
Outdoor Oasis of our Dreams

Our pool and backyard have turned into the outdoor oasis of our dreams. Doug listened to what we wanted and developed a perfect design for our outdoor space. The process of the build was done within the parameters of the contract, but seemed to drag on longer than I expected. Be prepared to have patience and then enjoy the final outcome.

 by Blair Simpson
Amazing results

Terry Lalonde of True Blue Pools is the REAL DEAL! Working with Terry with our full pool remodel was an amazing experience. Terry helps us with our many decisions for material, water feature, plus the new pump and heater equipment. Terry’s professionalism extends to his sub contractors and everyone else associated with his company.
I would recommend Terry and True Blue Pools for any new pool or remodel project. We had an excellent experience from start to finish with Terry and his company and I know you will as well!

 by J. Carter
Outstanding Job

I interviewed four companies for my pool re plaster. I chose True Blue based on three factors. Competitive price (not the lowest), the amount of time in the industry and references. They did an outstanding job. things were done on schedule. I will also note. I had a minor issue six months after the project was done. I contacted
True Blue and they were quick to respond and take care of this issue. I choose companies I can have a relationship with long term. I will be back to True Blue, if
and when, I need pool work done again.

 by K. Lawrence
Happily recommend them to anyone

Over the years, I've developed a healthy skepticism for contractors. True Blue Pools were good with their word 100% of the time. They were excellent communicators. I never had to wonder what was going on, and they honored every commitment until the job was done. The pool and spa resurface they did looks fabulous. They were knowledgeable and had recommendations based on their experience that helped me settle in on options for the job that would be long lasting, beautiful, and economical. They are a family owned business and are my go to pool contractor for life. I happily recommend them to anyone for pool and spa work.

 by Debi Walker
Awesome New Pool

Here I am again. We started the process of building a new pool with Terry in June. It has by far been the most pleasurable experience I’ve ever had with a contractor hands down. I gave Terry a dead line date for completion and he met it. He’s on top of everything. Very communicative. Extremely fairly priced. Let us design what we wanted & not try & convince us of anything that didn’t fit our budget. Highly recommend True Blue Pools! ❤️

 by Tim Riter

My family chose True Blue to build our pool two years ago and could not be happier.. Recently we had an issue with our floor cleaner and it took one email and they quickly had a service technician out to solve our problem. You are not just buying a pool but you are also buying quality service. If you are considering a pool do yourself a favor and call True Blue!!!!!
Thank you True Blue family

 by Gary H. Chandler, AZ
True Blue Team

The True Blue Team was very efficient and provided great customer service throughout the process. Terry was always responsive to our questions and did a great job of helping us design our pool and spa. I would definitely recommend True Blue Pools for your next built or remodel project. The customer service and response time is exceptional!

 by Michael H. Chandler
True Blue Did an Amazing Job on our New Pool

This is a solid small business that has been around for close to 30 years. One of the owners, Terry, came out to our house to check out our yard and give us some different options on pool and equipment placement. He gave us different options but never was trying to hard upsell anything. In fact, when I inquired about a uv ligh, he told me he didn't push them because there was little evidence they worked in a large pool (they're better in hottubs). The other two companies I talked to said that UV lights were essential and would reduce my chlorine usage by 75%. I went online and saw a lot of posts confirming what Terry told me so I didn't waste my money
This was the type of honesty and integrity that secured my business. In fact, True Blue was the first contractor that bid, and as soon as Terry left, I told my wife that we would go with True Blue. The other two big name pool builders gave huge sales pitches of how great they were, tried to upsell everything and left me with a headache. Oh, and with True Blue, the owners are also the foremen on your project. So, everytime another stage in the build progressed, Terry was onsite checking the work, talking to the contractors, etc.
Our pool build with True Blue stayed on time, in fact once it started, I couldn't believe how quickly it went. All aspects of the pool look wonderful and the equipment they installed is top notch. They also did travertine tile over our old patio and extended it which looks amazing.
Their quote was itemized and very competitive. I knew exactly what I was getting and there were no surprises. Even though we changed our minds several times, Terry would requote us to exactly what we wanted.
If you are looking for bells and whistles and gigantic showrooms, True Blue is not for you. If you are looking for an honest company with a ton of integrity, I highly recommend True Blue Pools. Our family is so happy with our new pool, it has transformed our backyard into a place where we now want to hang out. Thank you Terry and Donna!

 by Wayne M. Lonchar
June 2, 2017 by Wayne & Dottie L., Tempe, Arizona

My father had this pool was built in 1978 after moving from Ohio. In 2006, we noticed the change of color on the pool floor was result of the re-bars rusting underneath. We coated with rubberized paint but wouldn't last and everything getting worst. We searched several pool contractors for 5 years before we had our daughter and her friend find pool contractors. We decided to go with family-owed business, True Blue Pools. Unbelievable how they treated our pool and decks. They did the job professional. We met the friendly workers. We trust Terry LaLonde and True Blue Pool. They showed us and discussed about the filter and pump which will not use much electricity for long run. As for now, we find less use of pool chemicals. Stays clear. Thank you so much for the work. We will tell friends, relatives and even co-workers about True Blue Pools.

 by Ryan B., Chandler
I'd Highly Recommend

Family owned business. They make you feel as though your satisfaction is their priority and not like you're replaceable business. I'd highly recommend their work and professionalism. The Project was a complete pool remodel. From the pump, filter, plumbing, to the deck and full interior plaster to pebble replacement. Looks great and very well communicated on the timeline and process along the way!

 by Tim R.,Tempe
Shout out to the crew at True Blue.

Shout out to the crew at True Blue. They don't just sell you a beautiful pool and disappear. Sent message last night with issue and someone sent first thing this morning to resolve.
Remember you don't just buy the pool you buy service as well.
Thank you True Blue Team !!

 by Michele C., Mesa

Family owned and operated and it shows. They built us a beautiful, state of the art pool, and have always been available to help us with any questions. Highly recommend. Doug, Debi and Donna -- you guys are the best!!!!

 by Tim R., Tempe

If you are thinking of building a pool, your first call should be True Blue Pools. I could not have asked for a better, more professional experience. Everyone we worked with was courteous & more than willing to answer any questions. The equipment and pool are in fantastic shape.

 by Mike M., Queen Creek

First off I would like to say that the back yard retreat is outstanding and I appreciate you and your team's efforts. We had several compliments about workmanship over the weekend. I hope my neighbor contacts you for her project! I will always recommend your team based on my experience working with you. One thing I hoped for at the beginning of our project was having grand kids come to visit and enjoy the environment. Well, you know the saying, build it and they will come... they did and enjoyed the heck out of the pool!

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